Problems/Solutions

• Problem:   It doesn't seem to work!
• Solution:    Perhaps PopAddress has been turned
                     off.  Make sure the switch in the lower
                     left of the window is in the on position.
• Problem:   When printing an envelope, there is no
                     return address.
• Solution:    Hit the hotkey to Edit the addresses and
                     find the record (or create one) that
                     you want to designate as the return
                     address and select the “Set Current as
                     Return Address” option from the Edit menu
• Problem:   It causes problems with a certain
                     application.
• Solution:    From the preferences dialog you can
                     create a list of applications that cause
                     problems while using PopAddress.  You
                     can add the application to a list of
                     special applications (see Customizing 
                     PopAddress above).
• Problem:   Some command keys no longer work
                    with a certain application.
• Solution:    Make sure you have not set up
                    any "Hotkeys" using the same key(s)
                    used by an application.
• Problem:   It does not dial using the speaker.
• Solution:    Either the PopAddress control panel is
                    open (it must be closed in order to dial) or 
                    the name of the control panel has been changed
                    (the name of the control panel must be 
                    “PopAddress” so it can be found when needed).